Review settings and moderation
Every /review config option, approval and auto-publish, adding reviews for customers, hiding and reposting.
Configuration
- channel
- Where published reviews are posted.
- enabled
- Master switch; the Reviews module toggle does the same.
- require_approval
- New reviews wait in the dashboard Reviews page until a staff member approves them. Off by default.
- auto_publish
- On by default: an approved (or, without approval, any new) review is posted to the channel immediately.
- title, color, footer, banner
- Review embed styling.
- show_reviewer, show_product
- Whether the embed names the reviewer and the product.
Submitting
/rate rating:<1-5> product:<name> text:<text> [image] is public. Members can submit about a product they bought; the embed shows the star rating, text and optional image. Staff can add a review on a customer's behalf with /review add (rating, buyer, product, text, image, post_now), for example from a DM or a vouch posted elsewhere.
Moderation
- /review remove review_id [delete_message]
- Hides the review; delete_message also removes the posted embed.
- /review post review_id
- Posts or reposts a review to the channel, for example after approval.
- /review list
- Recent reviews with their IDs.
- Reviews page
- Approve, hide and repost with buttons, and see the average rating.
Reviews are per server and count toward the Overview totals. Ticket ratings are a separate feature.