Noxyr documentation

Getting started Invite the bot, run Quick Setup, and get a working server in a few minutes. Read Tickets Support panels, ticket channels, staff access, transcripts and FAQs. Read Catalog & products Categories, products, the public catalog, vouchers and checkout. Read Invoices & sales Branded invoices, lookups, sales reports and backups. Read Giveaways & polls Timed giveaways, reaction goals, rerolls and server polls. Read Security Anti-spam and anti-nuke protection, and what each setting actually does. Read Verification & welcome Gate new members behind a button, greet the ones who get through, and give roles on join. Read Reviews Collect customer ratings and post them to a public channel. Read Modules Turn features on and off per server, and what happens when you do. Read Custom bots Run every Noxyr feature under your own bot name, avatar and token, hosted by Noxyr. Read Music Play YouTube, Spotify, Apple Music and SoundCloud in a voice channel, with a player card, filters, lyrics and playlists. Read AI chat & ticket AI Let the bot answer questions in a chat channel, on mention, and inside support tickets. Read Auto-responders & FAQ Automatic replies to trigger words, and a searchable FAQ members can query themselves. Read Ticket transcripts What is saved when a ticket closes, where it goes, and who can open it. Read Dashboard & access Logging in, who can open a server, copying settings between servers, languages and sessions. Read Server API Read your server's ticket, sales, review and giveaway stats from your own tools. Read Commands How commands are grouped, and who can run them. Read AI-written message check /ai check estimates whether a message was written by an AI. What it looks at and how much to trust it. Read Anti-nuke in depth What counts as a destructive action, the window and threshold, the punishment, and the trust list. Read Anti-spam in depth Message rate, duplicate and mention limits, timeouts and message deletion. Read Auto reactions Pick a channel and some emojis: the bot adds those reactions to every new message posted there. Read Auto-Pay Sell by QR: crypto and PIX are confirmed automatically, other QR methods are confirmed by staff in one click. Read Buttons & menus Choose the classic or in-card look for buttons and dropdowns, and swap a row of buttons for one dropdown. Read Posting and refreshing the catalog How the catalog message is posted, what it contains, and how it stays in sync when products change. Read Categories and products Every /catalog option for adding, editing and removing categories and products, including multi-currency prices, stock and features. Read Cart and checkout customization Every /checkout option: limits, the ticket panel it opens, and all the button and embed texts. Read Checkout & sales The cart, checkout tickets, and sales reports that read invoice records. Read Clearing messages Bulk delete recent messages with /clear, filtered by user, bots, embeds, links or images. Read Command palette (Ctrl-K) Jump to any dashboard page or server from the keyboard. Read Command visibility Make a command's reply visible only to the person who ran it, so busy channels stay clean. Read Copy Settings reference Exactly which settings the Copy Settings page carries from one server to another, and which it refuses. Read Currencies and exchange rates Which currencies the catalog and invoices support, how automatic conversion works, and the /currency rate command. Read Custom bot branding Setting your custom bot's online status and status text, and how a name or avatar change in the Developer Portal shows up. Read Custom bot hosting How Noxyr picks a host for a custom bot, what "full" means, and how to move to a different one. Read Custom commands Give any command a new name for your server, like $store for $shop or $done for $ticket close, with optional preset values. Read Adding emojis in bulk Add emojis from other servers, image links, uploads or a ZIP file with /addemoji. Read Branding & embed customization A server-wide embed color and default image, and the destructive one-click override that applies it everywhere. Read What the bot stores Data kept per server and per member, how long, and what happens when the bot is removed. Read Embed builder Send custom embeds from Discord with /embed send or a pop-up form, and from the dashboard with a live preview. Read Giveaway options, requirements and rerolls Every /giveaway option, entry requirements, bonus entries, the participants and reroll context menus, and reaction goals. Read Templates on settings pages Premade presets on pages like Welcome and Verification that fill the form for you to review and save. Read Help Guide and /help The in-dashboard Help Guide for a server and the /help menu in Discord. Read Invoice branding Brand name, logo, ID prefix, accent color and footer on invoice images, and the styling of sales embeds. Read /invoice create reference Every option of /invoice create: products, quantities, discounts, custom prices, vouchers, payment method and status. Read Invoice design Pick one of 10 themes and 10 layouts for your invoice pictures, or use your own colours. Read Dashboard languages The languages the website and dashboard are available in and how the choice is remembered. Read Server leaderboard Featured Noxyr servers on a public page, each with a banner and a join button. Apply from your dashboard; the Noxyr team approves. Read Leave messages The message sent when a member leaves: channel, embed, placeholders, and how it differs from welcome. Read Invite and self-bot filters Delete invite links to other servers, and stop self-bot scams that post the same picture and link again and again. Read Live Activity The Live Activity page lists the giveaways, reaction goals and polls that are running or recently ended in a server. Read Website live chat The chat widget on the website for visitors signed in with Discord, and how conversations reach the Noxyr team. Read Server management One dashboard page to run a server: overview and missing permissions, member search with details, customers, giveaways and announcements. Read Your Tickets page The web page where members see their open and closed tickets, read and reply, and open a new one. Read The Overview page The first page of a server in the dashboard: counts, recent invoices and reviews, and the setup checklist. Read Your own AI keys Run every AI feature in your server on your own OpenRouter, Groq, NVIDIA or Token Harbor key, with no Noxyr limit. Read Permissions the bot needs The exact permissions in the invite link, what each one is used for, and what breaks without it. Read Phone alerts A short note on your phone through the free ntfy app when something happens in your server. Read Polls /poll create and end, how votes work, the voters context menu and the poll summary page. Read Prefix commands Every slash command also works as a plain message, like $help. The prefix is $ by default and each server can change it. Read Quick Create Set up and build a ticket panel, catalog, review channel, verify button, welcome channel or FAQ from one menu. Read Quick Setup The /quicksetup menu in Discord and the Quick Setup wizard on the dashboard: what each one asks, and what it changes. Read Referrals Personal invite links, who invited whom, a stay timer that blocks invite-and-leave, and reward roles at a number of referrals. Read Ticket reminders DM a member who went quiet in a ticket with /ticket-remind, without leaving the channel. Read Bot Resources Live infrastructure stats for the bot: RAM, CPU, latency and which node is running it. Read Review settings and moderation Every /review config option, approval and auto-publish, adding reviews for customers, hiding and reposting. Read Sales Boost Notify me when back in stock, Buy again, review reminders, a public sales feed, loyalty roles and product roles that last a set number of days. Read Sales reports and top buyers Revenue, best sellers, payment breakdown and buyer rankings from /invoice sales and the Sales Reports page. Read Schedules Timed messages, automatic channel cleanup, and channels that lock at night and open in the morning. Read Server logs Deleted and edited messages, voice joins and moves, and members joining and leaving, posted in your log channels. Read The /setup command One command for the catalog channel, admin role, log channel, staff role, default image and embed color. Read Staff applications An Apply button that opens a private channel, asks your questions one at a time, and lets staff accept or reject with a button. Read Stats banner A live picture of your server stats in one channel: members, online, verified, a member goal and more, redrawn every 30 minutes. Read Status, ping and resource commands /status server analytics, /ping latency, /resorcemonitor host usage and /endercloud hosting status. Read Sticky messages A message that stays at the bottom of a channel: after a quiet period the bot removes its old copy and posts it again. Read Suggestions A Suggest button that opens a form and posts member ideas to a channel you choose, staff-only or public. Read Terms of service (TOS) The TOS button on your catalog: embed text or a link, shown before checkout. Read Ticket analytics Ticket volume, response time, ratings and staff performance, tracked over a period you choose. Read Auto-closing inactive tickets Close tickets that went silent after a set number of hours, and what the member sees. Read Ticket forms Questions a ticket panel asks in a pop-up before the ticket opens, and how the answers show up. Read Button panels and V2 dropdown panels The two panel layouts, when to use each, and how to post them with /ticket panel and /ticket panel-v2. Read Ticket ratings Ask the opener to rate the support after a ticket closes, and see the scores per staff member. Read Ticket settings reference Every option of /ticket setup and /ticket config, what it does and its default. Read Ticket staff tools Claiming, locking, adding people, blacklisting and close requests - the staff-side commands for running a ticket day to day. Read Bot offline or not responding What to check when the bot shows offline, commands time out, or nothing happens. Read Slash commands not showing Why a command is missing from the / list and how to get it back. Read Store problems Catalog not posting, invoice image not rendering, wrong currency, voucher rejected. Read Ticket problems Ticket channel not created, staff cannot see tickets, close button does nothing, transcript missing. Read Unsaved changes and undo How the dashboard protects you from losing edits and lets you take back a delete. Read Top.gg votes What voting for Noxyr on Top.gg does: the /vote command, the 12-hour Custom Bot window, grace period, reminders and transfers. Read Vouchers Discount codes: percent or fixed amount, usage limits, expiry and applying them to an order. Read