Discord Shop Server Template: Channels, Roles and Bot Setup

Who this shop layout is for

Use this layout if you sell digital goods, services or accounts-free items such as configs, plugins, designs, templates or access to your own content. It works for one-person shops and small teams. If you want the sales story first, read the digital shops page.

The idea is simple: buyers browse in one channel, ask questions in another and only open a private ticket when they are ready to pay.

Channel layout

Roles for a shop

Keep the list short. Each extra role is another thing to maintain.

Never give Staff or Admin the Administrator permission by default. Grant only Manage Messages, Timeout Members and ticket access. Plan the order with the role hierarchy planner and read what role hierarchy means.

Set it up with Noxyr

1. Run /quickcreate to build the ticket panel, catalog and review channel quickly, or /quicksetup server to save the admin roles and log channel.
2. Add your categories and products on the dashboard, then run /catalog setup to pick the catalog channel and /catalog post to publish it. See the categories and products docs.
3. Turn on the cart with /checkout setup and link a dedicated Orders ticket panel with /checkout panel.
4. Post a ticket panel with /ticketsetup panel in #open-a-ticket so buyers can pay and ask questions privately.
5. Set up /autopay setup if you take payments that the bot can confirm, and /autopay product-role to hand the Customer role to buyers of a product.
6. Choose a review channel with /review config, and send bills with /invoice create.

Your first week

• Lock every channel in Start Here and Store so @everyone can read but not write, except tickets.
• Post your terms of service in #rules. The seller terms template is a good start.
• Ask for a review after each delivered order rather than begging in chat. The review bot page shows how.
• Run /security health on day one and press Fix on the safe items.

Mistakes to avoid

Selling in public chat

If buyers paste payment details or order numbers in #general, other members see them. Keep every sale in a ticket, where only staff and the buyer can read.

Too many roles on day one

Start with Owner, Admin, Staff, Verified and Customer. You can add a VIP or reseller tier later, once you know what you really need to separate.

No proof of past work

A reviews channel fed by the bot is easier to trust than a hand-typed vouch list, because members cannot edit a posted review. Keep the written terms in view too, so buyers know what a refund or a delay means before they pay.

Letting the bot sit too low

If the Noxyr role is below Customer, it cannot give the role after a sale. Move it above every role it manages.

Next steps

Read the Discord shop bot overview, the payment bot page and invoice bot page. To lay out your own version, try the server structure generator. Once your server looks right, Discord has an official Server Templates feature in Server Settings that saves your layout, explained in what a server template is.