2.1Tickets page
Build panels, read transcripts and see how fast your staff answer.
- Create a panel, choose its staff roles, then press Post.
- Open Transcripts to read any closed ticket.
- Analytics shows volume, response time and who closed what.
Noxyr
Your Server
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Tickets
Simple support setup. Each page below handles one part of it.
Overview
Ticket Configuration
Create Ticket Panel
Ticket Panels
FAQs
Open Tickets3
Closed Recent18
Panels1
Transcripts24
Create Ticket Panel
Panel name
Staff roles
@Support
Save transcripts
Master switch, on by default.
Panel posted in #support
Everything here matches /ticket setup - the same settings, a bigger screen.