Tickets Bot Alternatives for Discord Support Teams

About the Tickets bot

Tickets (tickets.bot) is a bot made only for support tickets. Its home page lists reaction panels with a button per topic, transcripts saved when a ticket closes, forms asked before the ticket opens, user feedback with statistics, claiming, support teams tied to different panels and whitelabel (your own name, avatar and status).

That focus is the appeal. There is no shop, no giveaway module and no moderation to configure, just tickets and a web dashboard.

Reasons to look elsewhere

Everything here comes from the bot's own premium page.

• Three free panels. Free servers get 3 ticket panels, premium gets unlimited. A server with sales, support, appeals and a partner desk runs into that quickly.
• Gated extras. The page says premium unlocks statistics, autoclose and exit surveys.
• Per-server price. As of November 2026 premium is 2.99 USD per server per month, with discounts for several servers.
• Whitelabel costs extra. It is listed at 6.99 USD a month.

The price is low. The main question is whether you want statistics and auto-close behind a plan at all.

Noxyr: tickets plus the rest of the server

Noxyr's ticket docs list no premium tier. Saved panels each carry their own category, staff roles, welcome text and form of up to five questions. A V2 dropdown panel lists every saved panel in one message, which suits a server with several departments.

The pieces the Tickets bot puts behind premium are free here: auto-close by inactive hours, ratings sent by DM when a ticket closes, and analytics with opened, claimed and closed counts, average response time and a staff leaderboard. Staff can claim, lock, add and remove members, send close requests and blacklist users, all in the staff tools.

Trade-offs: if you only want a ticket bot, Noxyr brings 20+ other modules you may never use, and the dashboard is bigger as a result. Noxyr does not document separate support teams per ticket type the way the Tickets bot describes them. Each panel has its own staff roles, which covers most cases.

Tickety

Tickety is a free-to-start bot that also covers applications, verification and giveaways. Its premium page shows 5.99 EUR a month or 49.99 EUR a year per server, and its docs say free servers have capped panels and only the first ten automations fire. It is a fair pick if you want applications in the same bot. Details in Tickety alternatives.

Appy

Appy is strongest at application forms and also offers ticket panels. On its premium page the free plan shows 1 ticket panel and 2 ticket templates, while premium (4.99 GBP a month, or 3.99 GBP a month on the yearly plan) shows 50 of each. Giveaways and website captcha verification are listed in both plans.

Discord forum channels

For a handful of questions a week a forum channel is enough. You get threads and tags with nothing to set up, but you lose private tickets, claiming and transcripts. See forum channels for support.

Side by side

Which one fits you

Stay on Tickets if three panels cover your server and you like a bot that does one job. Move to Noxyr if you hit the panel cap, want statistics and auto-close without a plan, or already run other bots for a shop, invoices or security that Noxyr could replace. Pick Tickety or Appy if applications are the main thing you need next to tickets. Count your panels first: that number usually decides it.

Moving over without losing a week

1. Copy your panel text. Note the titles, button labels, form questions and staff roles for each panel.
2. Install Noxyr beside it. Add the bot and run /ticketsetup panel_create once per panel.
3. Add forms and rules. /ticketsetup form for questions, then auto-close hours and the rating channel in the ticket settings.
4. Post the new panel. Use /ticketsetup panel and unpin the old one. Leave open tickets alone until they close.
5. Remove the old bot. Do this when no tickets are open. Transcripts do not transfer, so save what you need first.

Want a direct comparison? Read Noxyr vs Ticketsbot, or the ticket bot overview.