Noxyr ntfy Integration: Phone Alerts for Tickets, Orders and Reviews

What the integration does

ntfy is a free notification app that delivers plain messages to your phone. Noxyr publishes short, fixed notes to a topic you choose, such as "New ticket on Discord" or "New order". Tapping an alert opens your server's dashboard.

You can turn each event on or off:

• new ticket
• new order
• payment received
• low stock or sold out
• new review
• new staff application
• new member (off by default)
• your own AI key stops working

The last one pairs with your own AI keys: if the key is rejected or keeps hitting its limit, whoever added it gets one DM a day and a phone alert if this is set up.

Whose account and what is stored

It is your topic, in your ntfy app. You do not need an ntfy account to start. The topic and the optional access token are saved encrypted, and the page only shows their last 4 characters. If you do have an ntfy account, you can add an access token so the daily allowance counts on your own account instead of the shared one.

Set it up

1. Install the free ntfy app on your phone.
2. Subscribe to a topic name only you know, like a long random word.
3. Open the dashboard, then Business Management, then Phone Alerts, and paste the same topic.
4. Choose the events you want and save.
5. Press Send test alert. Your phone should buzz within moments.

The per-server alert settings live in the same place, so a team that runs several servers can point each one to its own topic.

Privacy: read this part

ntfy topics are public. Anyone who knows your topic name can read your alerts. Use a long name nobody can guess and do not share it.

Because of that, Noxyr keeps alerts generic. They carry no customer names, no ticket text and no amounts. That also means an alert can tell you that a payment arrived, but not how much. Open the dashboard for the details.

What it can and cannot do

• Can: notify you of the events listed above, and open your dashboard when tapped.
• Cannot: carry the content of a ticket or a customer's name.
• Cannot: be encrypted. ntfy is not end to end encrypted in this setup.
• Not a reply channel: you answer tickets in Discord or the dashboard, not from the alert.

Troubleshooting

The test alert does not arrive

Check that the topic in the ntfy app is spelled exactly like the one in Noxyr. Topics are case sensitive in practice, so copy and paste. Also check the app is allowed to send notifications on your phone.

Some events never arrive

Each event has its own switch. New member is off by default, so turn it on if you want it.

You hit a daily limit

The shared ntfy allowance has a daily cap. Add your own ntfy access token on the page so the count goes on your account.

You think your topic leaked

Pick a new long topic in the app and paste it into Noxyr, then unsubscribe from the old one.

Good habits

Use a topic that looks like a random string, not your server name. Turn off events you do not need so the phone stays useful: most owners keep new ticket, new order and payment received, and leave new member off. If several staff want alerts, they can all subscribe to the same topic in their own ntfy apps, but remember that everyone who knows the topic can read it.

The alert is a nudge, not a log. Use the dashboard to see what actually happened, and the store docs for how orders and stock work.

Where it sits in the dashboard

Setup takes about two minutes, and there is no cost on the Noxyr side. The ntfy app is free.

Phone Alerts is a page under Business Management, next to Auto-Pay, Invoices and backups. If you also use the dashboard on a phone, tapping an alert lands you in the right server, which is the quickest path from a notification to a reply.

Next step

Read the phone alerts docs. If you sell products, the alerts pair well with the payment bot and the shop bot so you hear about orders and low stock without watching Discord all day.