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Checkout & sales

The cart, checkout tickets, and sales reports that read invoice records.

The cart

A shopper adds an item to their cart, the cart count rises, and checkout produces a paid invoice. Wireless Mouse $29 Add to cart 1 2 3 Invoice #1042 Paid

A cart button appears under the catalog message once checkout is turned on, so buyers can add several products and quantities before checking out once.

/checkout setup
Turn the cart on or off, and set item and quantity limits.
/checkout text
Customize the cart button, embed, and checkout messages.
/checkout status
Show the current checkout settings.

From cart to order ticket

Checkout opens a ticket with the buyer and staff, and posts the cart contents and total inside it. Link the ticket panel checkout should use with /checkout panel - a dedicated Orders panel with its own staff role keeps sales tickets separate from general support.

/checkout panel
Link the ticket panel that checkout opens.

Sales reports

An invoice is drafted, sent to the customer, and its status pill moves from Draft to Sent to Paid. Invoice #205 Draft Sent Paid Invoice sent to customer

Sales reports and the buyer leaderboard read the same invoice records the receipts came from, so the numbers always match what /invoice check would show for any individual order.

Only invoices with a status counted as revenue contribute to a report. By default that is Successful only - toggle Pending or Failed on if your workflow needs them counted too.

/invoice sales
Revenue, best sellers and payment breakdown for a period.
/invoice top-buyers
Rank customers by number of orders or amount spent.
/invoice sales-style
Colour, banner, titles, and which invoice statuses count as revenue.

Reading the numbers

A revenue report reflects the discounted total on each invoice, not the sticker price, so an active voucher promotion will show as lower average order value - that is expected. Sales reports do not calculate profit or reconcile against your actual payment account; they total what your invoices record.

At least one invoice status has to count as revenue, otherwise every report reads zero.