2.1Tickets page

1. Create a panel, choose its staff roles, then press Post.
2. Open Transcripts to read any closed ticket.
3. Analytics shows volume, response time and who closed what.

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Tickets

Simple support setup. Each page below handles one part of it.

Overview Ticket Configuration Create Ticket Panel Ticket Panels FAQs

Open Tickets3 Closed Recent18 Panels1 Transcripts24

Create Ticket Panel

Panel name

Staff roles @Support

Save transcripts Master switch, on by default.

Post panel

Everything here matches /ticket setup - the same settings, a bigger screen.